Terms of service

Welcome to Awful Tears! By accessing or using our website and services (collectively, the “Services”), you agree to comply with and be bound by these Terms of Service (the “Terms”). If you do not agree to these Terms, please do not use our website or services.

1. General Terms

• By using our Services, you confirm that you are at least 18 years old or have the legal capacity to form a contract in your jurisdiction.

• Awful Tears reserves the right to change, modify, or update these Terms at any time, and it is your responsibility to review them regularly. Your continued use of the Services constitutes your acceptance of any changes.

2. Products

• All products available on our website are subject to availability. We reserve the right to limit quantities or refuse orders at our discretion.

• Product descriptions, images, and pricing are as accurate as possible. However, Awful Tears does not guarantee that descriptions or other content are error-free.

3. Ordering and Payment

• By placing an order, you are making an offer to purchase a product from Awful Tears. We reserve the right to accept or reject your order.

• All prices are in USD and may be subject to taxes, duties, or shipping fees which will be added to the total at checkout.

• Payments are processed through secure payment gateways, and by providing payment information, you authorize us to charge your payment method for the order.

4. Shipping and Delivery

• Shipping costs and delivery times are provided during checkout and may vary depending on your location.

• Awful Tears is not responsible for delays caused by shipping carriers or customs.

• Risk of loss or damage to products passes to you once the order is shipped.

5. Returns and Exchanges

• If you are not satisfied with your purchase, we offer 7 days from the date of delivery.

• Items must be in their original condition, unworn, and with tags intact to qualify for a return or exchange.

• Shipping fees for returns and exchanges may be the responsibility of the customer unless the return is due to a mistake on our part (e.g., damaged or incorrect items).